Privacy Policy Last Updated: December 17, 2025
Monarch Counseling (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website monarchcounseling-tx.com or engage with our services.
- Information We Collect We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Insurance information (for intake purposes)
- Any other details you provide via our contact forms or communications.
- How We Use Your Information We use your information to:
- Schedule and manage appointments.
- Process insurance claims and billing.
- Communicate with you regarding your care or inquiries.
- Send appointment reminders via SMS/Text (only with your consent).
- SMS/Mobile Privacy (Strict No-Sharing Policy) We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: You may opt out of receiving SMS text messages from us at any time by replying “STOP” to any message.
- Help: For assistance, reply “HELP” or contact our office directly.
- Data Security We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
- Contact Us If you have any questions about this Privacy Policy, you may contact us at:
Monarch Counseling Attn: Christina Herrera 2118 Birdcreek Dr. Suite 100 Temple, TX 76502 Email: christina@monarchcounseling-tx.com