Terms and Conditions
Last Updated: December 21, 2025
1. Acceptance of Terms By accessing and using the website of Monarch Counseling (https://monarchcounseling-tx.com/) or by utilizing our services, you agree to be bound by these Terms and Conditions.
2. SMS Messaging Terms (Monarch Counseling) By explicitly consenting to receive SMS messages from us (verbally or via our website), you agree to the following:
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Program Description: Monarch Counseling sends text messages to coordinate care, including appointment reminders, scheduling links, intake forms, and billing notifications.
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Message Frequency: Message frequency varies based on your appointment status and interaction with our office.
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Cost: Message and data rates may apply depending on your mobile carrier plan.
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Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the short code or phone number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
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Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at christina@monarchcounseling-tx.com or 254-598-2266
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Carrier Liability: Carriers are not liable for delayed or undelivered messages.
3. Privacy We respect your privacy. Our collection and use of your personal information are described in our [Privacy Policy – Link to your Privacy Policy page]. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Contact Us If you have any questions about these Terms, please contact us at: Monarch Counseling 2118 Birdcreek Dr. Suite 100 Temple, TX 76502 | 254-598-2266